Assistance for CISA safes

• If the safe is open, just reset it.
• If the safe is locked, contact our service centre on +39 0546 1880070.

No, there isn’t a master combination that will open all safes.

• It is impossible to trace the bitting of your key so you cannot get a duplicate copy.
• If the safe is open, you will have to change the mechanical lock.
• If the safe is locked, contact our service centre on +39 0546 1880070.

• You have entered the wrong combination.
• If the safe is open, just reset it.
• If the safe is locked, contact our service centre on +39 0546 1880070.

Power the safe externally using the cable provided, a battery holder with 6 AA batteries (item 107114000) and 6 new AA alkaline bateries, and enter the combination. Do not use universal power supplies or power supplies that are connected to the mains.

No, because the voltage delivered by power supplies of this kind is usually higher than the declared voltage, so they could damage the electronic board.